Returns & Exchanges
At Artisout, we want you to love your home decor, but if a piece isn't quite right, we offer a hassle-free 30-day return policy. Simply ensure your items are in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your Artisout account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Carefully pack the items in their original boxes with all protective padding to ensure they arrive safely back at our studio.
Ship It Back
Affix the prepaid shipping label provided in your email to the exterior of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned decor, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing